Can't reach the server: Getting blank forms

When trying to download a blank form on Kobocollect, am get the following message “collect can’t reach the server at…” I had tried to get blank forms under my eu.kobotoolbox account and the response was the same.
Kindly assist.

Please note that am using Android

Welcome to the community, @ckarani2! This post discussed previously should help you solve your issue:

The info was helpful. Thank you