We are having some issue to collect data. None of the links I copy from kobo toolbox are accessible by individuals with just a link. They are asked to sign-in to Kobo Toolbox or the form does not load. Can someone help!
Please advise!
We are having some issue to collect data. None of the links I copy from kobo toolbox are accessible by individuals with just a link. They are asked to sign-in to Kobo Toolbox or the form does not load. Can someone help!
Please advise!
Hello @sabbir93, welcome to the community.
Can you check if “Require authentication to see forms and submit data” button under your account?
If that’s the case you can get more information in here:
https://support.kobotoolbox.org/managing_permissions.html?highlight=authentication#requiring-passwords-for-accessing-forms
If your problem persist, please do not hesitate to ask furthermore.
Best,
Give me your or your office email address, I will send you a video, then it will be useful for you to understand.
Hello @sabbir93,
Can you also go to your user settings and see if the “Require authentication to see forms and submit data” button is checked or not as you can see in here?
https://support.kobotoolbox.org/managing_permissions.html?highlight=authentication#requiring-passwords-for-accessing-forms