CSV File not found error on Enketo

Hi Kal_Lam am kindly asking for any points of what is wrong with this csv file attached, I have been struggling with it for some time but Enketo keeps saying: File not Found. I have used your guide, and it has really helped and worked on other preloads but this one has been giving me challenges.
Product_Catalogue_Preload.csv (44.4 KB)

Please help.


Hi @Kal_Lam

I have tried the methods outlined and am still getting the error. See attached.
Product_Catalogue_Preload.csv (44.4 KB)

Am really not sure whats wrong with this csv and enketo keeps giving the error message: File not found. This is only happing for this file the other 2 files are working ok.

Please please help.


@joe.phiri, I don’t see any issues when quickly reviewing the CSV file. Could you also share a screenshot of the error message? Maybe the screenshot of your error message would be able to tell more.

@Kal_Lam Thanks so much.

I managed to resolve it. In the dataset heading title, one of them had an & character. I replaced it with _ and it worked.

Thanks so much for your support.


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@joe.phiri, :clap: :heart: :partying_face: Thank you for sharing the same with the entire community!!!