CSV file rejected


I am trying to upload a CSV file that contains a list of names and codes, I have been doing the same thing for the past 3 years, now each time I update and Reupload the file, Kobo rejects the file (if I download the file from the media settings, the file seems corrupted with the following error: (“File wasn’t available on site”).

Appreciate prompt response since I’m putting many activities on hold


Welcome back to the community, @Khaleds! Could you kindly share the sample CSV file with the community so that we could help you see if the CSV file is in the required format?

Continuing the discussion from CSV file rejected:

children1.csv (1.2 KB)

@Khaleds, the CSV file format seems to be OK. Could you also let us know the server you are using?

I think it is a public server (Global)

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@Khaleds, maybe you would mind sharing your XLSForm with the community, too, so that we could have a quick test with it?