Data Download Faild

Hello, I am trying to download data from the Kobo server it gives the message “Export Failed” .

Welcome to the community, @Captain_Resh! Could you kindly validate your XLSForm through this online validator to see if there are any syntax issues that are causing the break?

Thank you @Kal_Lam I validated the XLSForm but the Export Field issue is still not resolved.

@Captain_Resh, did you find any issues when validating it through the online validator?

Yes, only a label was missing. I added the label and updated the form but still can not download the data.

From the error message, seems like there was a column with missing translation field in the labels as you said. Two suggestions:

  1. Try collecting data with the updated correct form in a new form and see if you can collect data from there
  2. Share the XLS form here if the issue persists

@Captain_Resh, were you able to download your data without any issue previously? Could you also let us know the server you are using?