Hello, I am trying to download data from the Kobo server it gives the message “Export Failed” .
Welcome to the community, @Captain_Resh! Could you kindly validate your XLSForm through this online validator to see if there are any syntax issues that are causing the break?
Thank you @Kal_Lam I validated the XLSForm but the Export Field issue is still not resolved.
@Captain_Resh, did you find any issues when validating it through the online validator?
Yes, only a label was missing. I added the label and updated the form but still can not download the data.
From the error message, seems like there was a column with missing translation field in the labels as you said. Two suggestions:
- Try collecting data with the updated correct form in a new form and see if you can collect data from there
- Share the XLS form here if the issue persists
@Captain_Resh, were you able to download your data without any issue previously? Could you also let us know the server you are using?
@Captain_Resh, @arnold_njogu, kindly please be informed that this issue has been fixed.
Please feel free to reach us back if the issue persists!
Thank you very much.
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