Hello here,
I have a running survey. And I normally do daily download of the data. But since yesterday, I cannot export data. The export is stuck at processing. I thought it was due to storage and I bought more storage but it is still stuck at export processing. Kindly help me.
@Mfidelis, kindly please be informed that we are working on this issue and will get back to you once we resolve it.
FYR, you could try this workaround until we fix it:
@Mfidelis, the issue has been resolved! 
Thank you for your patience and kind understanding! 
Thank you very much for quick response and help. I confirm that this has been resolved and the infinite processing has stopped.
