I believe I am using ODK collect, but where do I check this?
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2015-07-17 15:53 GMT-04:00 Martijn van de Rijdt mar...@enketo.org:
Are you using ODK Collect or Enketo on your tablets?
On Thursday, July 16, 2015 at 1:18:34 PM UTC-6, Moya Chin wrote:
Our survey is being deployed in the field soon, and we’ve encountered bugs that we don’t know how to deal with. For example, sometimes a user will not be able to get the survey form - whenever it’s loaded, it’ll always throw an error (despite others using the same form not getting the error and accessing the form without a problem). As of now, we are suggesting that they uninstall and re-install the app. In one case, that did not work. I am also wondering if it’ll help to delete all the files that are on the tablet (ideally after transferring it to a computer). Where is all the app data being stored, so that we can direct the interviewers what folders to delete? Also, if you have other suggestions on how the interviewers can troubleshoot in the field, that’d be great.
Revolutionizing data collection since 2012.
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