User Support

Data Collection Account Issues Form Building If you haven’t already, please visit the official KoBoToolbox documentation to learn more about the ins and outs of creating your forms. We recommend checking out these help pages before posting your question below. Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. API Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support	16	2460	January 5, 2023
How do I create loops based on the entry of number of plots a farmer holds Form Building repeat-group	0	2	January 28, 2023
Introducing the R package robotoolbox Data Management api , resource-materials , r-software	29	1699	January 28, 2023
Current location as default response Form Building gps , default-response , geopoint , last-saved	5	277	January 28, 2023
I want to make my survey public so people can answer it without making an account or having an email Data Collection enketo	4	22	January 28, 2023
Patient database? Form Building avoid-duplication , dynamic-data	11	30	January 28, 2023
Constraint and restrict date entries with a special date (if not known) or a range of known dates Form Building constraint , date , today	3	15	January 28, 2023
Creating ranking questions from a select one question choices Form Building rank-question , select-one , if-statement , choice-filter , new-article	2	15	January 28, 2023
500 Error If this is a significant error that needs to be fixed, please send a support request to support@kobotoolbox.org with information about what triggered this error Data Management error-message	1	9	January 28, 2023
Control parameter Form Building calculation , mod , integer	1	10	January 28, 2023
Adding tooltips or information boxes Form Building hints , likert , guidance_hint	1	8	January 27, 2023
Import submission data to an clone survey Data Management python , kobo-transfer	2	19	January 27, 2023
Dynamic Data Attachments with indexed-repeat Form Building repeat-group , pull-data	10	302	January 27, 2023
ERROR: Failed to update submissions values Data Management edit-submission , bulk-edit-submission	4	28	January 27, 2023
Possibility to query data as input for form Form Building dynamic-data	9	317	January 27, 2023
Server error (500) deploying form Form Building redeploy , odk-validate , deploy-error	6	23	January 27, 2023
Dynamic data attachment based on a note Form Building dynamic-data	10	25	January 27, 2023
Preventing duplicate entries by respondents Form Building avoid-duplication , dynamic-data , new-article	1	125	January 7, 2023
We would like to clone all records from this project, into a clone of the project/form Data Management python , clone-response , clone-project , kobo-transfer	1	11	January 27, 2023
Error in the sent forms Data Collection kobocollect , submission-data , view-sent-form	7	24	January 27, 2023
Repeat and Skip logic issue Form Building skipping , repeat-group	2	13	January 27, 2023
Hiding a question from within a deployed survey Form Building calculate , hidden-question , disabled	4	19	January 27, 2023
Displaying questions based on response in select multiple question that is part of a repeat group in Kobocollect Form Building kobocollect , repeat-group , select-multiple	1	15	January 27, 2023
Collect IP address from web data entry Data Collection enketo , metadata , ip-address	1	12	January 27, 2023
Condition of Calculation Form Building if-statement	1	12	January 26, 2023
The enumerator cannot download the forms to his phone Data Collection kobocollect , get-blank-form , configuration , activate-account	12	33	January 26, 2023
Make KoBoCollect ignore "field-list" in repeat-group Form Building kobocollect , enketo , repeat-group , field-list	2	11	January 26, 2023
Linked media to other downloaded format data Data Management data-download , media-url , geojson	2	12	January 26, 2023
QRealTime Plugin: Integration of Kobo with GIS User Support resource-materials , qrealtime , gis	17	2524	January 26, 2023
How to use barcode question? (PC, Mac, iPhone, Android) (need barcode scanner?) Form Building barcode	4	352	January 26, 2023