User Support

Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Account Issues Form Building If you haven’t already, please visit the official KoBoToolbox documentation to learn more about the ins and outs of creating your forms. We recommend checking out these help pages before posting your question below. Data Collection API Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support support	5	4221	October 28, 2024
Form Review and Validation Data Management validate-submission	3	12	November 21, 2024
Add repeat entries for each unique date Form Building	0	1	November 21, 2024
Difficulties in connecting two projects Form Building kobocollect , dynamic-data	0	1	November 21, 2024
Form not saving changes made after creation Form Building	0	1	November 21, 2024
When I downlaod data into excel some columns are empty. What is the problem and how to solve it? Data Management data-download	2	11	November 21, 2024
How to upload cascading lists from excel to Kobotoolbox Data Collection enketo	0	1	November 21, 2024
How to generate API link and share with my people to see the submissions Data Management data-public	2	9	November 21, 2024
Using skip logic for questions repeated in blocks Form Building skipping , repeat-group	9	51	November 21, 2024
CascadeR: A new web-app to build cascading questions User Support cascading-selects , third-party-app , resource-materials , external-app , odk2doc	0	5	November 21, 2024
Lao language not displayed in Enketo - Thai language appears instead Form Building language , enketo , manage-translations	3	9	November 21, 2024
How do we solve this problem? Data Collection enketo	1	11	November 21, 2024
DATA missing when downloading Data Management redeploy	3	9	November 21, 2024
Dates not consistent in Kobotoolbox Data Management data-management , pdf , print-submission , private-message	14	50	November 21, 2024
Using a lookup between parent and child projects Form Building pull-data , dynamic-data	2	12	November 21, 2024
Hi my friends, how can i duplicate project with the data, i need urgent help Data Management python , clone-project , kobo-transfer	1	7	November 21, 2024
Duplicate a project with all data including in it. Not only the form. Its is possible? Data Management python , clone-project , kobo-transfer	2	354	November 21, 2024
Conectando feature service - Connecting feature service Form Building dynamic-data	1	4	November 21, 2024
Dynamic Data Attachments and Security Form Building dynamic-data	2	17	November 20, 2024
Getting error in preview the form from library Form Building library , preview-error	2	6	November 20, 2024
How can I download a question matrix in xls? Data Management question-matrix , data-download	2	12	November 20, 2024
Integrate KoboToolbox with mailchip and WhatsApp Business Data Management form-building , data-collection , whatsapp	10	1758	November 20, 2024
Issues with Downloading XLS Form and Editing Question Types on KoBo Form Building xlsform , download-xlsform	2	11	November 20, 2024
Issue Embedding KoBoToolbox Form on My Website – Submit Button Not Working Form Building iframe	0	9	November 20, 2024
Mpox_PLHIV Data Reporting Tool Form Building form-building	1	9	November 20, 2024
Problem with the indexed repeat Form Building repeat-group , indexed-repeat	5	15	November 20, 2024
Inconsistent Data Submissions After Project Ownership Transfer Between Accounts Data Management transfer-project	4	33	November 20, 2024
Form containing errors in fields marked red Data Collection enketo , error-message , mandatory-response	9	2789	November 20, 2024
Creating attendance sheets for varying communities/household clusters: Form Building cascading-selects , question-matrix , longitudinal-data , unique-submissions , dynamic-data	8	999	November 20, 2024
Date constraint - last 365 days from the data collection date Form Building constraint , constraint_message , date , today , new-article	6	15	November 20, 2024