User Support

Form Building If you haven’t already, please visit the official KoBoToolbox documentation to learn more about the ins and outs of creating your forms. We recommend checking out these help pages before posting your question below. Data Collection API Account Issues Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support	14	1757	August 19, 2021
Validation Status missing in Downloaded Data via API Data Management api , data-download , validate-submission , power-bi , excel-power-query	12	379	December 6, 2021
Data Attachment with API curl API	0	5	December 5, 2021
Error during submitting the form Data Collection	1	10	December 5, 2021
Question re: appearance of Question matrix Form Building question-matrix , grid-theme	6	19	December 5, 2021
Household listing random selection Form Building preview-error , form-design-error , odk-validate	4	14	December 5, 2021
Data missing after massive update Data Management data-missing	5	23	December 5, 2021
How to Create a question with multiple text box answer Form Building repeat-group	1	8	December 5, 2021
Is it possible to use "RIGHT" function in calculate Form Building calculation , calculate	1	10	December 5, 2021
Kobotoolbox & Google sheet Sync Data Management google-sheet , api , tutorial-videos	84	10796	December 4, 2021
Missing submissions - Sync problem? Data Management data-missing	2	21	December 4, 2021
Using API to upload media files? API csv-file , pull-data , api , python , curl	26	867	December 4, 2021
My other user account not recognised Data Collection login , kobocollect , activate-account , sharing-permissions	14	39	December 4, 2021
FORM list download failed help please! Data Collection enketo , sharing-permissions , loading-error	5	22	December 3, 2021
Editing saved draft data from android browser to laptop browser Data Management edit-saved-form	1	19	December 3, 2021
Filter based on previous multiple response Form Building select-multiple , cascading-selects	2	92	December 3, 2021
Issues with DATA>Maps view Data Management maps , error-message	2	71	December 3, 2021
Datetime datetime Form Building time , kobocollect , enketo	2	20	December 3, 2021
Data format for 'start' and 'end' metadata Form Building data-download , metadata	3	21	December 3, 2021
Missing data after redeployment Data Management redeploy , data-missing	2	47	December 3, 2021
How to limit the number of responses for a multiple-choices question Form Building select-multiple , count-selected , if-statement , new-article	5	42	December 3, 2021
Data sync from kobo collect Data Collection kobocollect , data-missing , odk-briefcase	16	103	December 3, 2021
Redeployed Surveys Data Management upload-file , media-image-question , redeploy	3	22	December 3, 2021
Pull data from another existing project Form Building dynamic-data	2	31	December 2, 2021
Is there any calculation that can give nutritional status of a child if we put weight and height of a under 5 y child Form Building calculation , calculate , sum	1	19	December 2, 2021
Way to download xls form directly from R Data Management r-software	3	60	December 2, 2021
How to scan QR Code in a form Form Building enketo , qr-code , barcode	3	40	December 2, 2021
Could not retrieve signature Data Collection kobocollect , signature , enketo , bug	3	19	December 2, 2021
Can there be more than one appearance per question Form Building autocomplete , quick , appearance	2	436	December 2, 2021
DATA>Table view not displaying table normally Data Management view-table-data	50	322	December 2, 2021