User Support

Account Issues Data Collection API Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Form Building Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support	12	1210	December 8, 2020
Data table > blanks and export data results misplaced Data Management data-download , view-table-data	5	11	March 8, 2021
Documentation for select_one_from_file Form Building select_one_from_file , csv-file	14	482	March 8, 2021
¿se puede minimizar grupo de repeticion, puedo dar formato a una pregunta de texto? Form Building repeat-group	0	6	March 7, 2021
Pull data function from barcode scan Form Building pull-data , barcode , csv-file	1	10	March 7, 2021
Kobo api without attachment API data-download , api , curl	5	22	March 7, 2021
Relationship between ODK and KoBo User Support odk-collect , kobotoolbox , odk-briefcase	5	2093	March 7, 2021
Error: Failed to load data from Data Collection enketo , loading-error , odk-validate , pull-data	21	43	March 4, 2021
Need help to correct the error urgently Form Building odk-validate , deploy-error	1	8	March 7, 2021
Api return only selected column API data-download , api	2	18	March 7, 2021
When using nested groups, only the latest data is accessible through api Form Building repeat-group , api , power-bi	2	14	March 7, 2021
Two times for validation! Form Building constraint , constraint_message	1	12	March 6, 2021
Order of questions rearranged in Question Matrix Bug Reporting question-matrix	11	909	March 6, 2021
Error: Unable to Deploy Form Form Building calculate , error-message , deploy-form	2	11	March 6, 2021
Data management (Data Import) Data Management merge-dataset , python	1	12	March 6, 2021
Subforms Implementation Form Building repeat-group , xlsform , repeat-count	7	26	March 5, 2021
While viewing kobo forms in xml values format, data in drop down options of headings are not visible Data Management view-table-data	3	10	March 6, 2021
Activating a response based on the response selected from a select multiple question previously Form Building select-multiple , skipping	2	17	March 6, 2021
Qualitative or quantitative User Support support	1	6	March 6, 2021
Unable to deploy survey form Form Building deploy-error , kobo-matrix_list , form-design-error	23	74	March 6, 2021
Limiting Choice depending on an answer to the preceding question Form Building constraint , if-statement , constraint_message	2	151	May 26, 2020
Deleted data from the server still popping up Excel Power Query Data Management api , excel-power-query	10	23	March 5, 2021
Get label and hint from Rest API API api , custom-reports , rest-services	1	29	March 5, 2021
Table report error Data Management error-message , view-table-data	13	35	March 5, 2021
Loading a single select question added to the library, which appears Empty Form Building library	1	8	March 5, 2021
Gateway timeout / unable to deploy error Form Building loading-form , deploy-form , error-message , odk-validate	22	869	March 5, 2021
Maximum records for a Project Data Management storage-size , view-table-data	5	24	March 5, 2021
Head request status code 200 Data Collection google-sheet	12	9	March 5, 2021
“Save form and exit” button cannot be pressed Data Collection kobocollect	1	10	March 5, 2021
I tired all the ways from searching the google, i followed all the steps mentioned in all website still i am ending up with same error. please some one help with this Data Collection kobocollect , get-blank-form	7	14	March 5, 2021