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About the User Support category
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9
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4888
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May 19, 2026
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Table Matrix not appearing when filling the survey
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0
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6
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October 8, 2026
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Error 401 display
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2
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27
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October 8, 2026
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Download my gallery
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1
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22
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October 7, 2026
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"The owner of this survey has exceeded their storage limit" on a brand-new empty account (eu server, Community plan)
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1
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22
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October 7, 2026
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📢 Legacy columns drop
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10
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117
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October 7, 2026
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Error while opening the form: Cannot read properties of undefined (reading 't')
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4
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68
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October 7, 2026
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Not able to preview! Seeing allow_choice_duplicate error message!
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30
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6282
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October 6, 2026
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Looking for assistance with finalisation of form
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6
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76
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October 6, 2026
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Link missing colleagues in the field are requested over and over to login to submit the saved forms
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5
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40
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October 6, 2026
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Storage limit
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3
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41
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October 6, 2026
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KoBoToolbox Support Team and Community, I accidentally deleted an active research project from my KoBoToolbox dashboard earlier today. This project is the primary data collection tool for my project group members. I have already sent a formal reques
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2
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41
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October 6, 2026
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How can I collect data with my interviewers?
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2
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41
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October 5, 2026
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Urgent: Need help restoring deleted attachments (Asset ID: aMAjsNdST8UFFuLNFXAFnV)
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1
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27
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October 5, 2026
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Not all photos are displayed in the form preview
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1
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33
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October 5, 2026
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Can I get the data that I deleted wrongly. I have downloaded my other data but I forgot to download the image
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0
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36
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October 3, 2026
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Deleted individual data across 2 projects in error
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2
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29
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October 5, 2026
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Good evening everyone please can someone help me, I deleted my project on kobotoolbox unknownly to me
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5
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79
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October 5, 2026
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Carbon Credit Project: Short-term workaround needed: tracking the same farmer across several forms over years (baseline, consent, boundary, monitoring)
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1
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59
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October 3, 2026
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Adding Hundreds of Enumerators
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4
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82
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October 2, 2026
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How to grey out/disable calendar dates outside a given range on xlsx
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4
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54
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October 2, 2026
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Hyperlinks to SharePoint (.aspx) pages in XLSForms
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2
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50
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October 2, 2026
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Data loss from 'Sharing Permissions'
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1
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31
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October 1, 2026
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Projects do not appear in the KoboToolbox dashboard. May be deleted
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1
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55
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September 30, 2026
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Internal Server Error (500) When Redeploying Tools After Replacing Media Files
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12
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116
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September 29, 2026
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Edited submissions still showing old data in Excel exports
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5
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105
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September 29, 2026
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Connecting Kobo Form with ArcGIS Online with real time updates
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4
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563
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September 29, 2026
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New Member Introduction – Jasper
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1
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32
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September 28, 2026
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Survey responses sent and showing briefly but then have been lost
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1
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31
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September 28, 2026
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Translation disappearing, must restart translation works
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2
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48
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September 25, 2026
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