User Support

Account Issues API Data Collection Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Form Building Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support	9	906	November 20, 2020
Lier les formulaires ménage et individuel Form Building form-building	1	5	November 23, 2020
Lier deux formulaires Form Building form-building	0	7	November 23, 2020
Text data type and csv data export Data Management kobocollect	0	6	November 23, 2020
As a validity so that a survey is not duplicated Data Collection unique-submissions	3	13	November 23, 2020
Appointment Scheduled download Form Building form-building	1	8	November 23, 2020
Export Failed Error Data Management data-download-error	4	5	November 23, 2020
Pull Data with If Condition from 2 external Files Form Building csv-file , pull-data , if-statement	9	49	November 23, 2020
GeoPoint Manual Collection Form Building gps , placement-map , appearance	3	12	November 23, 2020
Making question in a form Form Building sum , constraint , constraint_message	2	9	November 23, 2020
Can't edit the old version data Data Management edit-submission	5	7	November 23, 2020
Is there a way to capture the current index of the repeating group? Form Building repeat-group , position	3	603	November 23, 2020
Bulk Submissions Data Management bulk-submission-form	8	6	November 23, 2020
Issue in Deploying form Form Building odk-validate , deploy-error	4	25	November 23, 2020
Excel Analyser - no questions appear in analysis sheets Data Management xlsanalyzer	1	9	November 23, 2020
Choices not visible for a cascading select question Form Building cascading-selects , choices , indexed-repeat	8	27	November 23, 2020
Fill in automatically Form Building prefill , calculation , if-statement , repeat-group , sum	3	25	November 23, 2020
Is it possible to make a satellite view for geotrace or geoshape question types? Form Building geotrace , geoshape , maps , geopoint , satellite	6	152	November 23, 2020
Language Translation Form Building manage-translations	14	1403	November 23, 2020
Pulling data into PowerBI - errror due to columns not found in dataset Data Management error-message , power-bi	3	20	November 22, 2020
Data Transfer / Migration between different servers or account Data Management migration , upload-xls-data , python	2	19	November 22, 2020
Is it possible that the data has been submitted but the data is not in the result table Data Management custom-reports , data-missing , view-table-data , repeat-group	1	11	November 22, 2020
LOG in Problem Account Issues login , account-settings	1	11	November 22, 2020
Alerta de recepción de formulario a correo electronico Data Collection automated-emails	1	14	November 22, 2020
Using Pull Data to Pull Data from Repeat Groups Workaround Data Management repeat-group , roster , merge-dataset , pull-data , position	17	111	November 22, 2020
Kobo to Power BI - securely via API Data Management power-bi , upcoming-feature , resource-materials , tutorial-videos	35	1405	November 21, 2020
Unable to deploy if this problem persists, contact help@kobotoolbox.org please check your connection and try again Form Building deploy-error , odk-validate , select_one_from_file , cascading-selects	7	28	November 21, 2020
Viewing and editing forms of specific users (row level permissions) Data Management sharing-permissions , edit-submission , row-level-permission	1	11	November 21, 2020
Field-list not showing groups individually Form Building field-list , grouping-questions , appearance , single-page , layout-settings	3	24	November 20, 2020
Jumps to bottom during editing each time Form Building bug , edit-saved-form	2	12	November 20, 2020