User Support

API Account Issues Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory. Data Collection Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Form Building

Topic	Replies	Views	Activity
About the User Support category User Support	5	724	February 26, 2020
Form submission device Form Building enketo , kobocollect , submission-data	1	4	August 15, 2020
Fake Location detection Data Collection gps , kobocollect , odk-collect , new-required-feature	7	25	August 15, 2020
ODK Briefcase can decrypt some forms but not others Data Management encryption , odk-briefcase	7	20	August 15, 2020
Four name for regex Form Building regex	3	11	August 15, 2020
Select_one_from_file has issues after the recent upgrade Form Building select_one_from_file	3	2	August 15, 2020
Question QR Code in Enketo form does not work Data Collection enketo , kobocollect , barcode	4	22	August 14, 2020
Select_one choice filter from another select_one Form Building select_one_from_file , cascading-selects , appearance , minimal , substr	12	114	August 15, 2020
I cannot "copy team from another project" Data Management copy-team , sharing-permissions , upcoming-feature , bug	5	73	August 14, 2020
How can I send submissions via new API or other method API api , curl , xml-form	7	49	August 14, 2020
How to Deployed form share with another User! Form Building sharing-permissions	2	11	August 14, 2020
Creating a unique id with the help of a barcode Form Building barcode , unique-submissions , pull-data , csv-file	6	16	August 14, 2020
Choice duplicate Form Building error-message , choice_duplicates	6	14	August 14, 2020
Title not updating Data Collection kobocollect , enketo , redeploy	5	19	August 14, 2020
Is it possible to limit the number of questionnaires to be collected on KoBoToolbox? Data Collection kobocollect	6	37	August 14, 2020
Error message displayed when deploying a survey form Form Building error-message , deploy-form , odk-validate	14	28	August 13, 2020
App is incompatible with Samsung device (need an earlier version of KoBoCollect android app) Data Collection kobocollect , configuration , earlier-version	9	15	August 13, 2020
Can I check automatically if a form is being populated via KoboCollect or an Enketo web form? Form Building enketo , kobocollect , if-statement , substr , deviceid	5	32	August 13, 2020
Error Message "pop from empty list" Form Building preview , error-message , deploy-form	2	12	August 13, 2020
Copy Team From Another Project Bug Reporting sharing-permissions , copy-team	4	85	August 13, 2020
Error updating sharing permissions Bug Reporting error-message , copy-team	4	223	August 13, 2020
Copying users from one project to another project Data Management sharing-permissions , copy-team	17	270	August 13, 2020
Converting data into SPSS Data Management data-download , spss , private-message	17	33	August 13, 2020
How to have KoBo in real time in excel? Data Management excel-power-query , sharing-permissions	7	22	August 13, 2020
How to sum a group of sub items? Form Building calculate , calculation , grouping-questions , if-statement , coalesce	11	39	August 13, 2020
Issues with Enketo Grid Theme - Arabic Form Building enketo , grid-theme , language	10	20	August 13, 2020
How to add Custom thank you page/returnURL parameter? Data Collection enketo , data-collection	7	312	August 13, 2020
Sharing doesn't work Data Management sharing-permissions	9	307	August 13, 2020
Save form as draft in Enketo Data Collection enketo , edit-saved-form	7	17	August 13, 2020
Customize delivery confirmation message Data Collection enketo , conformation-message	2	17	August 13, 2020