User Support

API Account Issues Data Collection Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Form Building Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.

Topic	Replies	Views	Activity
About the User Support category User Support	8	851	October 8, 2020
Can Kobo create a fieldwork manager dashboard? Data Management supportarticles , maps , custom-reports	2	7	October 23, 2020
Projects Legacy does not load User Support	0	1	October 23, 2020
Decimals in Spain Data Management decimal-digits , data-download	1	6	October 23, 2020
Invalid status code on head request Data Collection submission-data , kobocollect , error-message	7	240	October 23, 2020
Unable to deploy a form! Seeing an error message! Form Building deploy-error , form-design-error	4	7	October 22, 2020
Hide fields in data export Data Management export-data , data-download	2	9	October 22, 2020
Login security - Server and tablet same details Data Management account-settings , new-required-feature	10	430	October 22, 2020
How to sync data from Kobo to Google sheet Data Management google-sheet	1	8	October 22, 2020
How to upload old form data to new form? API upload-xls-data , python	1	9	October 22, 2020
How to keep some choice(s) visible at all times with the aid of a cascading select function? Form Building cascading-selects , choices , if-statement , choice_duplicates	9	25	October 22, 2020
Information of an item does not appear when the data is downloaded Data Management data-download , redeploy , data-missing	30	72	October 22, 2020
Cannot be deployed because it contains errors: Expecting value: line 2 column 1 (char 1) Form Building deploy-form , error-message	12	85	October 1, 2020
When i want to edit my survey form i get an error message Form Building manage-translations	1	8	October 22, 2020
Incomplete data when registering number 0 'zero' at the beginning Form Building regex	4	25	October 22, 2020
Line breaks in response options Data Collection enketo , choices	7	30	October 22, 2020
Pulling data from previous form submissions Form Building pull-data , google-sheet	2	16	October 22, 2020
Training on Kobo - exercises to share? Form Building xlsform	8	60	October 21, 2020
Problem while loading Images to my form - PLEASE HELP ME! URGENT Form Building media-image-question	5	18	October 21, 2020
Bulk Upload 500 Error Data Management bulk-submission-form , upload-data-manually	3	21	October 21, 2020
URL specification Data Collection kobocollect , configuration , sharing-permissions	3	15	October 21, 2020
Humanitarian server will not authenticate username Data Collection kobocollect , get-blank-form	10	14	October 21, 2020
Kobotoolbox & Google sheet Sync Data Management google-sheet , api , tutorial-videos	62	4855	October 21, 2020
Change the color and font appearance of the options sheet Form Building markdown , styling-prompts	7	33	October 21, 2020
Email field validation during data entry! Form Building regex	3	18	October 21, 2020
Not able to access my account Account Issues account-settings , reset-password	6	104	October 21, 2020
Unable to login Account Issues reset-password	1	9	October 21, 2020
I Can Not Give Permission to Usernames or add usernames to my Form Data Management sharing-permissions	1	17	October 21, 2020
Duplicate variable names do not create errors Bug Reporting form-design-error	6	305	October 21, 2020
Custom a Barcode widget in KoBoCollect android app Data Collection kobocollect , barcode	2	14	October 21, 2020