Difficulty in syncing forms (Generic Exception Error)


We are conducting a survey with the help of 30 volunteers since past two weeks. Data collection was seamless till last Friday.

One of our data collectors started getting a message while syncing the forms from his device. (Please refer to the screenshot attached).

The issue is not with all other data collectors.

Request your guidance.

With regards,

@Tush, maybe this post discussed previously should help you identify your issue.

Other discussions in our community forum should be helpful for you in solving your issue.

Thanks a lot!

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