Download data error

[u_almatar]

i can’t download the collected data with header ( Arabic) ???

[u_almatar]

how can i solve this problem??!

[Kal_Lam]

Welcome to the community, @u_almatar! Kindly please be informed that if you have only one language, you will not have the option to choose the language while downloading. If you have more than one language in your survey project, you should be able to choose the label of that particular language while downloading your dataset. For details, you could also have a look at the post discussed previously:

After the new update can't see my language in value and header format

@manaraat, when looking into your user account, I could see only one language (i.e., Arabic). [Image 1] If you have only one language, you do not have the option to choose the language while downloading. If you have more than one language in your survey project, you should be able to choose the label of that particular language while downloading your dataset. Hence would like to inform you that this is not an issue related with the recent update.

[u_almatar]

well-received, it solved
thanks