Download the media zip file

when i go to media download the audit it said not shared how to fix this ?

Welcome to the community, @Mardypalander! Did you mean you are not able to find the audio files when downloading the media attachment? If yes, do you see them on the server?

it said it’s not shared but for other user same project they can download audit file

@Mardypalander, are you the admin of the project, or is this a project that has been shared with you? Please also let us know the server you are using. These details should help us investigate your issue.