Downloading media files in survey

User Support Data Management
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22

Hi @Kal_Lam . I shared the details with you. Any updates as to what the problem is?

23

@arnold_njogu, we are looking at it. Will get back to you soon.

1 Like
24

@mahrukhkhan, @arnold_njogu, @123456, would you mind using this formula as shown in the image shared below:

=CONCATENATE(HYPERLINK("https://kc.humanitarianresponse.info/attachment/original?media_file=username/attachments/"),C2)

image
image1705×162 14 KB

From the formula shared above, please be sure you use the correct server URL:

https://kc.humanitarianresponse.info if you are using the OCHA server and https://kc.kobotoolbox.org if you are using the HHI server.

Similarly, please be sure to change your username and also the cell position.

Kindly please be informed that we will update our support article soon.