Duplicate Signature in different signature fields

Hello,

We are experiencing issues with duplication of signature in different fields using Kobo Collect.

Our form is designed to capture signature for different personnel. The first signature field has a person signing and another field has another person signing. However, after the form is submitted, the signature for the first person signing appears duplicated in both signature fields. Please assist.

Please, avoid publishing any personal data in the forum! Keep strong data protection, esp. in humanitarian context! See also FAQ - KoboToolbox Community Forum.

Please, delete your scan with the data and photos.

@cmcareview, let me investigate your case through a private message. I will be reaching out to you through a DM.

@Kal_Lam noted. Will respond now.

@Kal_Lam , Have you looked into this?

@cmcareview, have you tried replicating it in a dummy project?

Hello,
Were you able to find the solution for this issue @Kal_Lam? As I am experiencing the same with my form.

Hello,

Similar to this ticket on the community forum , one of my forms duplicates the signature for one field in another and I am unsure if there is anything further I can do.

Welcome to the community, @cocoroach17! Would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

cocoroach17
Enhanced Care Management (ECM) Individual Care Plan
211 La County

@Kal_Lam I do not have the ability to direct message as displayed on the example provided.

@Kal_Lam

Yes. It’s still the same. I’ve noticed that once a data collection s submitted and if we edit the details and submit a couple of times in the webform the signatures gets duplicated.

Please check again at your end and advise.

Regards.