Edit submission (having issues with sharing permission)

[shujaa]

Hi

I have a problem of edit submission from the Kobo collect. I have granted permission from one saver to edit submission, add submission, view form and view submission but once I want to edit submission the unknown error occur so I ask for your help

[Kal_Lam]

Welcome to the community, @shujaa! Could you remove the permissions completely and then reassign them again? Sometimes doing so should solve the issue.

[shujaa]

I have tried that but its does not work, the same message

[Kal_Lam]

@shujaa, have you followed the configuration of the Collect android app as outlined in the support article correctly?

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)