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@hydrotechline, could you kindly let us know the server you are using?

Hello @Kal_Lam, thanx in advance, the server link is https://kf.kobotoolbox.org

@hydrotechline, kindly please be informed that the issue has been identified, and a fix will be included in our upcoming patch (coming very soon). We’ll provide an update once the fix is live.

@hydrotechline, we’re pleased to inform you that the issue has been resolved. Please let us know if you continue to experience any problems. Thank you for your continued support and understanding!