Hi everyone. It’s the first time for me posting here, so I hope I did my double checking right and that I am not warming up a topic that was already discussed for like 20 times.
We are using the Enketo webform for online- and offline submissions. It worked quite well so far. Yet, for some days now, we have a manifest problem: in the field, the browser is refreshing and the form is lost. This is usually announced by the message that there is a new sheet version deployed which will appear after refreshing the page. Strangely, the newest survey versions were already loaded so these messages aren’t supposed to appear.
Eventually, we need to establish an internet connection to reload the page. Fortunately, this
has worked so far, but there will be definitely a moment when offline submission is crucially needed.
What is strange is that it’s independent of the tablets we are using, so that’s not the problem. What we are suspecting is that maybe there was a Google Chrome update which always clears the cache and refreshes the tabs (?) Maybe someone else is currently having the same issues. In any case, thank you in advance for your support.
All the best,
Jakob
