Enumerators have submitted the responses but when I check the data tab they are no responses

User Support Data Management
1

I am having the same issue, enumerators have submitted the responses but when I check the data tab they are no responses even the one I deleted is still there, but when I check summary tab, they show submissions so I hoping to find a solution to this problem since this is a very crucial project and the responses are need, I need to recover them,

2

Welcome to the community, @aurumdev! Kindly please be informed that we are investigating the issue and will sort it out ASAP! We will update you once we resolve it.

3

@aurumdev — we’re happy to share that the issue has been resolved.

Thank you for your patience and understanding! If you notice any related issues in your project, please don’t hesitate to reach out — we’ll be glad to assist further.

4

Thank you but I can not see submissions in the data table I have about 68 submissions but I can only see 4 submissions, is there a way to retrieve those submissions since they are important.

5

@aurumdev, thank you for the check. We are still working on the fix for this issue and will update you as soon as we fix it.

6

Hi @aurumdev,

Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.

Feel free to reach out again if the issue persists.