Error 404, No project found

I tried accessing my projects deployed project today but is indicating ACCESS DENIED and no project found

Hi, @NathanRichards did you check to see if you are logged in to Kobo first? You might have been logged out and used your direct project URL, this will produce the Error 404 - Access Denied.

If this is not the case, kindly let us know which server you are using, thanks.

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Thanks for the quick response.

I my url and login credentials are all correct. Am using the Global Kobotoolbox Server. By twelve yesterday I logged in to check on submission from the field but the entire project was Missing from the platform with all the forms submitted.

Username: montserrado1schoolsystem

This is causing serious problem for us right now.

I hope that this issue can be resolved as soon as possible.

Thank you.

@NathanRichards, did you mean your projects were deleted from your account? Do you mean I should retrieve it them for you?

Yes Sir, I will appreciate if you can do that for me, including the data submitted

Yes Sir, I will appreciate if you can do that for me alone with the data submitted.

Sir still waiting for your response.

@NathanRichards, I could see 5 projects and have restored them all. Please be cautious in the future when deleting your projects.

Thank you for your response

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Thx you so much

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