Error at last stage of setup

Kobo On Your Own Server
1

Hi,

I’ve set up my KoBo server on a Ubuntu v20.04 VPs with 8gb RAM and 320GB of storage. I’ve gotten to the final stage of the installation where it’s setting up the environment and then it times out after 600s, there are no errors, my DNS is all enabled and pings correctly, I can’t find the error. Can anyone help?

kobo@vps-6f095bcb:~/kobo-install$ ./run.py
Stopping nginx-certbot_nginx_ssl_proxy_1 ... done
Stopping nginx-certbot_certbot_1         ... done
Stopping kobofe_nginx_1          ... done
Stopping kobofe_kpi_1            ... done
Stopping kobofe_kobocat_1        ... done
Stopping kobofe_enketo_express_1 ... done
Removing network kobomaintenance_kobo-maintenance-network
WARNING: Network kobomaintenance_kobo-maintenance-network not found.
Removing network kobofe_kobo-fe-network
Removing nginx-certbot_nginx_ssl_proxy_1 ... done
Removing nginx-certbot_certbot_1         ... done
Removing network kobofe_kobo-fe-network
WARNING: Network kobofe_kobo-fe-network not found.
Removing network nginx-certbot_default
Stopping kobobe_redis_main_1  ... done
Stopping kobobe_mongo_1       ... done
Stopping kobobe_redis_cache_1 ... done
Stopping kobobe_postgres_1    ... done
Removing kobobe_redis_main_1  ... done
Removing kobobe_mongo_1       ... done
Removing kobobe_redis_cache_1 ... done
Removing kobobe_postgres_1    ... done
Removing network kobobe_kobo-be-network
Removing kobofe_nginx_1          ... done
Removing kobofe_kpi_1            ... done
Removing kobofe_kobocat_1        ... done
Removing kobofe_enketo_express_1 ... done
Removing network kobofe_kobo-fe-network
WARNING: Network kobofe_kobo-fe-network not found.
Removing network kobobe_kobo-be-network
WARNING: Network kobobe_kobo-be-network not found.
Launching environment
Creating network "kobobe_kobo-be-network" with driver "bridge"
Creating kobobe_mongo_1       ... done
Creating kobobe_postgres_1    ... done
Creating kobobe_redis_main_1  ... done
Creating kobobe_redis_cache_1 ... done
Waiting for PostgreSQL database to be up & running...
Creating network "kobofe_kobo-fe-network" with driver "bridge"
Creating kobofe_kpi_run ... done
The PostgreSQL database is running!
Creating kobofe_kpi_run ... done
Creating kobofe_kobocat_1        ... done
Creating kobofe_enketo_express_1 ... done
Creating kobofe_kpi_1            ... done
Creating kobofe_nginx_1          ... done
Creating network "nginx-certbot_default" with the default driver
Creating nginx-certbot_certbot_1         ... done
Creating nginx-certbot_nginx_ssl_proxy_1 ... done
Waiting for environment to be ready. It can take a few minutes.
............................................................
`KoBoToolbox` has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
	1) Yes
	2) No
[1]: 1
............................................................
`KoBoToolbox` has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
	1) Yes
	2) No
[1]:

Thanks in advance

2

Hi @CO2BalanceServer when you were using kobo-install did you by any chance face any errors along the way?
The reason why I ask is because on my end, somehow if you face an error and try to install it again even if the error is fixed it might take a while and produce these.

In my case, I had not used the sudo on the command and the next time I tried running the script again it started acting this way.

How I fixed it
I had to destroy the pre-installed data and restart again the process from scratch and it worked.

I hope my experience will help fix your issue.

1 Like
3

@surveyorjr, :clap: :heart: :partying_face: