Error downloading information - Report .xls

Hello @Kal_Lam,… Downloading information in .xls (Excel) format presents errors in it, with blank rows.

5772_DAH_LINEA_BASE_CAFE_CACAO_-all_versions-labels-_2023-06-22-11-34-13.xlsx|attachment (9.5 MB)

@darwinindustrial, have you tried downloading your data in XLS (Legacy) format to see how it behaves?

@Kal_Lam , Today I downloaded the data in XLS (legacy) format, but there is still incomplete information from record 4818 of the 6092 records (forms) completed.

@Kal_Lam , Right now I can’t download reports from KoboToolbox anymore… Help please!

@Kal_Lam … There is no solution to the problem?