Hi @Kal_Lam,
I still have this problem currently, Could you please suggest
Thank you very much
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Hi there,
Why am i finding this issue with my login?
Not able to manage my projects.
Hey all,
After long weeks away, I was back trying to get into my account and got the same message. I donāt know the reason but I would like to catch Koboās team on the issue as it appears that it touches many people.
But anyway, hereās a quick tip on how I resolved it. I have two accounts, the first one was to test the platform for my organization and the second one is the ārealā one. As I was trying to connect with the real one, I got the same error. So I just by chance tried to connect the second account and it worked fine. I disconnected, reconnected with my real account and it resolved the issue. I donāt know if can work on everybody. But I would recommend anyone having an issue but have an urgent need of the platform to try my method.
Have a great day boys and girls.
Hi everyone,
This issue is also happening on the humanitarianresponse.info server side. Iām not sure why it is happening now, I can share more details but I believe everything is mentioned by others above.
āFailed to get permissions configā, āfailed to list assetsā, āfailed to perform export taskāā¦ etc.
Our username is sreoconsulting.
Is there anything we can do to resolve this, or is it mainly a server issue?
Thank you!
Hi @miranto,
Welcome to the community!
Thank you for flagging the issue. Kindly please be informed that the issue has been flagged to the developers (and should be resolved soon)!
GOOD DAY!
The same issue happened to me this afternoon. But this time the server looks working fine again. Thank you Kobo Team. Kudos.
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Thank you It has been resolved.
2 Likes
Hi
Just closing this up that this issue was a bug on our system and this has since been fully resolved.
Stephane
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