Error Generic Exception Error 404

User Support Data Collection
,
2

Welcome to the community, @Emayo! Would you mind checking the followings at your end:

  • The configuration of your Collect android app at General Settings>Sever to see everything is OK as outlined in our support article shared here:
  • Also, please ensure that the survey project that should hold this data is active and is not archived or deleted from the server.

Feel free to reach us back to share what you see.