Error Generic Exception: Error: 500 at

Hi there
I am running into this issue whenever tying to submit forms from Kobocollect Android phone device.
Any idea why this is? Reading through old help raised on this issue, sounds like this a server issues that you had to deal with on your side?
Would you mind helping me looking into it please
Thank you

Welcome to the community, @akino! It could be an internet issue. Have you tried submitting again to see if you can submit it now? When trying it again, please check your network strength first to ensure that your network has a strong connection.

Feel free to reach us back to let us know what happens.

Thank you for the prompt feedback and the ongoing to support yall been providing to folks on here.
It’s awesome.
Will keep monitoring for a little while but you are right I think.
The internet bandwidth is not always the best around here.

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@akino, :clap: :heart: :partying_face: