Error: Generic Exception: Error: Forbidden

Hello colleagues, I have been asked for support from remote location on data deployment error as below.
As you can see the option ‘‘Send finalised forms’’ do not even appeared on the device.
Any support please?!

@Zere0913, you should be able to configure your Collect android app as outlined in the support article:

You should be able to hide/unhide the buttons here:

Project Settings>Access control>Main Menu Settings

Thank you so much Kal, let me try it as suggested and may come back for any issues. Much appreciated!

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