Hola, buenos días… una persona de mi equipo esta teniendo este error al momento de intentar enviar la información colectada en KoboCollect.
No había pasado antes.
Gracias por su apoyo!
@raquelchaicoj, are you still facing this issue? Is it an issue from a single device, or is it an issue from multiple devices? BTW, could you also let us know the server you are using?
Hello @Kal_Lam, yes, the issue is in a single device, I´m using the humanitarian server.
Thank you!
@raquelchaicoj, maybe try uninstalling the app and then reinstalling it back to see if that helps. Please let us know what happens.
Se desintala y se vuelve a instalar la aplicación ¿la información que no se ha podido enviar se perderá?
Cuentame por favor!
@raquelchaicoj, how many submissions were stored there? Generally, it is risky to do it directly without making a backup.
