Error in map view

User Support Data Management
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I have the same error. Someone can help us?

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Welcome to the community, @eacseguimiento! Would you mind sharing with us a screenshot of the issue you are seeing at your end? This should help us understand your issue and provide you a suitable solution that should help.

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I had this issue

error kobo chrome
error kobo chrome1722×757 67.5 KB

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its exaclyt my error. Can you help us @Kal_Lam ?

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@eacseguimiento, @ashish7654 could you share with us the following through a private message so that we could have a closer look at your case:

  • Username
  • Project name
  • Server
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i had sent you a private message

1 Like
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@ashish7654, could you also add in the project name there?

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I am not allowed to send you a direct message

username: xxxxxxx
project name: Instrumento OOSC versión final 19012021
server: humanitarian organizations

Also, in recent days we are having troubles to edit answers ( server too slow)

1 Like
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@wadzeen, @eacseguimiento, @ashish7654, we have a GitHub issue for this:

I will let you know when this is resolved.

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Hi Kal,

We are having the same trouble again but only with our biggest data collection instrument

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@eacseguimiento, what is the total submissions in your survey project?

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Right now we have 9.820 submissions and the project survey name is Instrumento OOSC versión final 19012021

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@eacseguimiento, would you mind sharing with us a screenshot of the error message you are seeing?

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image
image1680×1010 62.4 KB

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@eacseguimiento, will get back to you when we fix this issue.

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Dear Kal, any news about this bug? regards

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Sorry @eacseguimiento, the issue is still on. Will get back to you when resolved.

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Is this issues resolved, I am facing same issue when filtering data in the server

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@dawazangpo, could you try this after some time as there seems to be load in the server at the moment.

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I have been trying since morning and I have something edit in the data…