Error in my form

User Support Data Collection
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1

my form was working properly, however today I am receiving the error.

https://eu.kobotoolbox.org/api/v2/asset_snapshots/s6TaL4cYhkYCkoPzWrbnqP/formList?formID=s6TaL4cYhkYCkoPzWrbnqP failed.

is this related to the quality of my internet connection?

2

Kobo team is aware of the issue, and they investigating. It is server side issue

2 Likes
3

any updates?

4

Please follow the topic, probably we will get the confirmations and updates there

1 Like
5

@venture_2019, we are working on a fix for this issue. We will get back to you once we resolve it.

6

@venture_2019, kindly please be informed that the issue has been resolved now! Thank you for bringing this to our attention!