Error Load forms in tablets and smartphone

Hello.

Actually we have problems when i try to load my forms. But only in smartphones and tablets. In my computer all is working, and i can load and fill the form and save the information.

What i can do, i dont understand the problem, because we had been working well yesterday.

Thanks for help

Welcome to the community, @gisela_castrillon! Could you also update your browser to its latest version? Try using modern browsers like Chrome, Firefox, Edge etc.