Error loading form on Kobotoolbox

User Support Data Collection
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1

I keep getting an error when I try to load the form or try to preview it.

Have tried the following things

  1. Updated my browser
  2. Ensure the require authentication setting is off

Attaching an image below.

IMG_0FF92B0F6DD7-1
IMG_0FF92B0F6DD7-11284×2778 278 KB

Please help

Thank you,

2

Kobo team is aware of the issue, and they investigating, it is serve side issue

2 Likes
3

@kobotool_fmch, we are working on a fix for this issue. We will get back to you once we resolve it.

4

@kobotool_fmch, kindly please be informed that the issue has been resolved now! Thank you for bringing this to our attention!