Error Message (404)

User Support Data Collection
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1

Can anyone help to solve the issue

Error Generic Exception: Error: (404)

2

Hi @bijoy,

Could you further explain (on when, how, where you received this error message) so that we better understand the situation and respond to you accordingly.

Have a great day!

3

i am try to get the form on my device but this error message keep popping up,
error message with 404 error
please help

4

Hi @ezekiel,

Welcome back to the community! Would you mind providing me your user name and the project name (in a private message) so that i could have a look at your issue at my end.

Have a great day!

7

Hi @ezekiel,

Please check out your private message and let us know if the issue has is resolved now.

Have a great day!

8

Thanks for your response

1 Like
9

What is the limit android version this software can use?

10

Hi @ezekiel,

I tried this on KoBoCollect v1.25.1 This application is compatible with android 10.

Have a great day!

11

Really, my version of android is lower than 10

12

Hi @ezekiel,

It should also work with lower versions of android.

Have a great day!

13

i am also facing the same issue. i just want to get the blank forms on the devices but its giving me an error. have tried all other checks but nothing

14

Hi @alindebele,

Could you share with us the screenshot (General Settings>Server) from your KoBoCollect android app.

Have a great day!