Error message 500

[im_ukraine]

Good day
For 3 weeks, when updating forms, this error occurs

[im_ukraine]

Please tell me how to fix this

[osmanburcu]

Dear @im_ukraine,

Use this link please: https://kc-eu.kobotoolbox.org/api/v1/data/1236148.xlsx

[im_ukraine]

After changing the link address, this window pops up

[osmanburcu]

Hi, did you provided your credentials? Because you are trying to connect new server so you need to provide it.