“If you want to send the data that is in queue you will have to log in. If you want to do it right now, we will redirect you but you will lose the data you have not saved. Would you like to log in now or later?”
The problem is that I loged in and it did not work and the data is still in the queue.
Hi again!
I aksed the survey users to change their account seetings as adviced the previous days, in order for them to have view access of their data and control for unwanted submissions.
Now they try to submit their draft forms and they have the 401 error
They use safari as a borwser, would this be an issue? how can they solve the problem? what if they change the account settings again - not requiring authentication- will they be able to submit? and if yes wiil they be able to view their forms throught the “open” icon?
If you look at the bottom of the Enketo form closely you should find a logout text as shown in the image below:
Press the logout and then try to submit. If it does not allow you to submit try using the correct login credentials to submit (i.e. the correct username and the password that was recently changed). This should solve your issue.
They have not changedusername or password. they only checked the box “Require authentication to see forms and submit data” in their account settings.
OK if this is the case they will need to login and so will be able only to submit the submissions. The login dialogue box should appear when they try to submit the forms to the server.
Hi, many users who are performing a survey are now reporting 401 error, I am suggesting them to log out of the web form and enter the credentials again, but the logout option is not displayed. How should I proceed?
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