Error opening submitted form

montysallur · January 12, 2024, 12:57am

Hi, I recently submitted a form and I’m receiving an error notification each time I click on the open icon. Any support would be greatly appreciated! See below:

Cannot read properties of null (reading ‘group_ac7dz07/group_wz9wm62/group_xc79z46_row/group_xc79z46_row_column’)

wroos · January 12, 2024, 12:54pm

Are you using an UNHCR server?

montysallur · January 14, 2024, 10:10pm

Yes! Any thoughts/ideas on why the problem might be occuring? Thanks!

wroos · January 14, 2024, 10:15pm

Did you contact your UNHCR (server) support already?

Kal_Lam · January 16, 2024, 5:32am

@montysallur, it could be a server issue. Try reaching out to the admin as advised by @wroos!