Errorr in submitting responses

Hi we are getting a strange error when participants are submitting responses. Have never seen this before. The error message is “Failed to execute transaction on IDBDatabase. The database connection is closing” Kindly help

@jefrey_shumba hi and welcome back to the community!

I’ve recently encountered the same error message.

Did you recently changed the ownership of the form?

1 Like

No we did not @hakan_cetinkaya

@jefrey_shumba, would you mind trying the same survey link on a different PC and OS? Try using modern browsers (updated to their latest version) like Chrome, Edge, Firefox, etc., to see how it behaves.