Hi we are getting a strange error when participants are submitting responses. Have never seen this before. The error message is “Failed to execute transaction on IDBDatabase. The database connection is closing” Kindly help
@jefrey_shumba hi and welcome back to the community!
I’ve recently encountered the same error message.
Did you recently changed the ownership of the form?
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No we did not @hakan_cetinkaya
@jefrey_shumba, would you mind trying the same survey link on a different PC and OS? Try using modern browsers (updated to their latest version) like Chrome, Edge, Firefox, etc., to see how it behaves.
