Experiencing issues with downloading a project; it says “Export Failed”

[babajide_oluseyi]

Hello @Kal_Lam , I am experiencing issues with downloading a project; it says “Export Failed”. Can you help look at the error and guide me on how to fix it?

[Kal_Lam]

@babajide_oluseyi, are you still having issues downloading your data?

[tanzilhuda]

I have also that issue

[Kal_Lam]

@tanzilhuda, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[tanzilhuda]

Now I see that, the problem is solved. Thanks a lot.

[Kal_Lam]

@tanzilhuda, thank you for confirming!

[babajide_oluseyi]

Not at all…Sorry that i am just seeing this.