Export data error : 502 Bad Gateway nginx

User Support Data Management
1

Hello Community,

Recently when I tried to export my data to my desktop I faced this type of error :
502 Bad Gateway nginx.
I can see the data processing then when i hit the button download i get the error ( balank page with 502 bad gateway).

I tried for both : visible data checked and also unchecked.
I still can download data using API , but the normal download does not work.

thank you so much

2

@mhdtunisia, could you kindly share with the community a screenshot of your issue? Could you also let us know the server you are using? These details should help us troubleshoot your issue.

3

Hello,

thank you so much for trying to help me.
I restarted my laptop and the error disappeared. I am sorry didn’t take a screenshot
It was a blank page with the message error 502 Bad Gateway Nginx

1 Like
4

Thank you for updating @mhdtunisia! And glad to know that the issue is not more.