Export download problem

jasontwd · December 28, 2023, 8:53am

Hi,
Im having problems exporting all the raw data from the kobotoolbox tabels.
I see all the data, but when I select all the questions to export only text is exported and no numbers from the data fields?

Can someone point me in the right direction to fix please.

cheers Jason

Kal_Lam · December 28, 2023, 9:20am

Welcome to the community, @jasontwd! Could you kindly share a screenshot of your issue with the community (where you can see the data in the server and where you cannot see the data when downloading it in XLS format) so that we can understand and help you?

jasontwd · December 28, 2023, 9:24am

Thanks, This is the data in kobo

jasontwd · December 28, 2023, 9:25am

The export here does not contain it.

jasontwd · December 28, 2023, 9:35am

Found the problem, The client was using an older form and the newr tables have been modified.
I tested with a new post and its comming thru in the download now.

Thanks Jason

Kal_Lam · December 28, 2023, 9:44am

@jasontwd, Thank you for sharing the solution with the entire community!