Export failed seen while downloading data

User Support Data Management
1

Hi Kal_Lam
I am also having this similar challenge of Export Failed on all my projects. My username if xxxxxxx and one of the Project name: ICYD Household Vulnerability Assessment Tool (HVAT) [OVCMIS FORM 007A]
Kindly Help.
Thanks

3

Welcome to the community, @icydtransfer! Could you also let us know the server you are using?

4

I am using https://kc.humanitarianresponse.info. Hope that reflects that server

1 Like
5

https://kobo.humanitarianresponse.info

6

Would you mind downloading your data as outlined in the previous post until we find the cause of this issue:

7

Alright @Kal_Lam Let us be using that as we wait for the solution. Thanks

1 Like
8

@icydtransfer, kindly please be informed that the issue has been solved, and you should be able to download your data normally.

9

Many thanks @Kal_Lam I do confirm that the problem is solved.

1 Like