"Export" function is not working

User Support Data Management
1

Dear @Kal_Lam ,

I am not able to download data from KoboToolbox. When I click on “Export”, it shows “Processing” and cannot complete that task.

Can u pls look into this matter?

Thanks

Asif R Joy

2

@asif_rahman_joy, the issue has been resolved. You should now be able to download your data smoothly. Could you kindly confirm?

3

@Kal_Lam , …
No dear. Still we are facing this problem.

export_problem
export_problem1412×721 52.1 KB

4

@Kal_Lam … Yes… Now it’s ok.

Let me check again. If get any problem, I ll let u know.

Thanks a lot. :+1:

1 Like
5

Thank you for confirming @asif_rahman_joy!