Exporting media files

I’m trying to save my data (Media Attachments), but I can’t. The download has been pending for several hours. Number of submissions: 803. Thank you for helping me.

Welcome back to the community, @Sanabria! It could take some time, depending on your internet speed as well as the total media your project has.

I’ve tried at different times, but the transfer reaches a point where it fails. I really need to download the data. I wrote to support, but the team told me to ask for help here on the forum.

@Sanabria, maybe if you have missed earlier, this support article Downloading Photos and Other Media could help you out.