Failed data export

Dear all,

I am experiencing failed data export (xls) . I have tried all other formats but still none worked for me. It is processing all day. How can I be supported?

Thank you!
Best greetings,
Pius.[date=2020-05-13 timezone="Uganda*

Hi @pius

Welcome to the community! Kindly please be informed that our team is looking into it. Apologies for the inconvenience caused.

Have a great day!

Thank you. Also kindly crosscheck why it can not return submissions. It says no submissions to return and yet there are submissions. I have strong internet.
Thank you!
Best regards,

Hi Pius,
Could you confirm if you are still experiencing this problem?

Dear Stephanealoo,

Thank you for the follow up. It’s now working well.
Much appreciations!