Aus7yne
September 13, 2021, 12:19pm
1
Users with permission to view data of others keep getting failed to load list assets and also when using search feature it keeps throwing an error message
Failed to load list assets here
Error from trying to search fro a user
Kal_Lam
September 13, 2021, 12:30pm
2
@Aus7yne , we will get back to you when we resolve this issue.
Aus7yne
September 13, 2021, 12:33pm
3
Thank you @Kal_Lam , awaiting your feedback
1 Like
Aus7yne
September 14, 2021, 9:45am
4
Hello @Kal_Lam , do we have any updates on this issue?
Kal_Lam
September 14, 2021, 12:25pm
5
@Aus7yne , no. This may take some time.
Aus7yne
September 17, 2021, 2:41pm
6
Hi @Kal_Lam any update yet?
Kal_Lam
September 17, 2021, 4:44pm
7
@Aus7yne , this could take time. We will update you when it’s resolved.
Aus7yne
September 27, 2021, 12:44pm
8
Hello @Kal_Lam , any update on this? we have more users having same issues
Kal_Lam
September 27, 2021, 1:51pm
10
@Aus7yne , which is the server you are having issue with? Is it the OCHA server (Humanitarian server)?
Aus7yne
September 27, 2021, 2:01pm
11
yes that’s the server @Kal_Lam
1 Like
Kal_Lam
September 27, 2021, 2:11pm
12
@Aus7yne , please be informed that we are fixing it and hopefully the server will be back to normal very soon.
Hi @Aus7yne
The issues seem to have been resolved. Kindly confirm if this is still an outstanding issue on your end.
Stephane
1 Like
Aus7yne
September 29, 2021, 9:13am
15
@Kal_Lam @stephanealoo thanks so much for the assist.
1 Like