I am failing to get my blank forms from my kobo android app. I entered the url,password and username. But get message in the uploaded
Welcome to the community, @Wanangwa! So the first check i would request you to make is with the device’s
time. Could you ensure that your devices date and time are correct?
The device date and time are correct
OK, so now could you show me the configuration (
General Settings>Server) of you KoBoCollect android app?
@Wanangwa, I see you have entered the wrong URL. Try replacing them with:
And that should solve your issue.
For details, you could also see our support article Collecting Data with KoBoCollect on Android:
Thanks for your help. I am now able to get the blank form