Failure of print icon to print

Hi Community,

I am trying to print an updated version of my questionnaire, but this time when I press the print icon, nothing happens except that the text boxes under every question duplicate. I have logged in and out of the questionnaire and my account several times, to no avail.

Please could you assist?

Thank you,


Welcome to the community, @oonaghpretorius! Could you please share a screenshot of your issue with the community? Please also let us know which server you are using. These details should help us troubleshoot your issue.

Hi Kal_Lam,

I was working in Firefox, but the issue resolved when I switched to Chrome.

Here is a screenshot of the doubled response boxes anyway:

Thank you for your assistance!


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Thank you for confirming, @oonaghpretorius! :bowing_man: