Forgot admin password in KoboCollect

Dear friends,
Can I ask a favor,
I forgot my admin password on the kobocollect that I installed.
I’ve tried to uninstall and then reinstall the kobocollect application, but the application still asks to enter the previous admin password, so I can’t do the settings. How to reset it back to factory default.
Thank you for the help.

Welcome back to the community, @Iwan! Maybe you could do the following:

  • Backup your data from the device.
  • Factory reset the device (not your app).
  • This should now clean all the apps and settings that were present in your device and allow you to start afresh with the device.

Thanks a lot @Kal_Lam. Very strong protection. :grinning:

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Hello @Iwan,
As far as I remember, we managed to unistall (incl. password) with device App manager and install ODK Collect again (without password, as default). We did NOT need to reset the whole device.

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This should be very helpful @wroos :heart:

Thanks @wroos I’ll try…

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