Form list download failed when trying to get blank forms in KoBoCollect android app

[minhaj915]

I am having the same error, can anyone help??

[Kal_Lam]

@SIprojectmanager, @minhaj915, would you mind checking your app’s server settings? If you are still having issues, please feel free to reach out to us back with a screenshot of the server settings.

BTW, welcome to the community, @minhaj915!

[PhD]

Hello, i have the same problem. Please find attached the screen of the server setting.
I followed the article " Data Collection on KoboCollect App" but I still have the problem.
I checked my questionnaire on ODK - XLSForm Online. And it’s works on the internet. So I don’t know why i’m unable to download it on my app.
Please find attached the message I get from the app.
I’ve been using Kobo for a long time and it’s the first time i get this problem.
Thank you

[rgadhvi23]

Login using website and reconfirm your username and password. and again click on Get Blank form from the mobile. It will work.

Ramesh Gadhvi

[Kal_Lam]

@PhD, were you able to resolve your issue? Try it out as advised by @rgadhvi23!

[PhD]

Yes I resolved the issue, i think it was a problem with language settings. Thank you.

[Kal_Lam]

@PhD,