Form Question Answers Not Exporting to Excel

Hello Community,
I have a problem and I can’t solve it. I published a form which is called “Case worker Module” and share with users. After a few day later, we add a question (question type single selection) then i edited old form and fiiled this question. In kobotoolbox interface i can see the quesiton answer but i can not export the answer in the excel sheet. Can you help me with that?
Ekran görüntüsü 2023-01-06 152031

Hi @muhammetburcu,

Can you see if Include data from all X versions option is selected in the advanced export options? You can check this help article to where to find that option:

https://support.kobotoolbox.org/export_download.html#advanced-options

1 Like

Yes, i can see and i did checked. But still same. I also, add picture to be make sure everything correct.

1 Like

Did you redeploy the new form version?

1 Like

I don’t know how, but the problem solved.

1 Like