Form submission server error

[jefrey_shumba]

Hi
My participants are getting a server error (403) when submitting forms. anyone to help. Below is the message they get.
• Not allowed to post data to this data server.
Contact the survey administrator please. (403)

[hakan_cetinkaya]

Hello @jefrey_shumba,

Which server are you using?

[jefrey_shumba]

We have a Humanitarian Organizations account and we do not have an onsite server

[hakan_cetinkaya]

@jefrey_shumba, there was an error on the servers 3 hours ago but the servers were restored.

Do you still get the same error?

[jefrey_shumba]

Thanks solved