Form upload failure

form upload failure
Good evening everyone;
I have this download failure message that keeps coming up
Collect can’t reach the server KoBoToolbox
Password is correct
Did you change the server or what is the problem
I’m in a real bind urgently. Thanks

@esy_cari2020, would you also mind sharing a screenshot of your issue with the community? Maybe that should help the community to understand your issue pictorially.