Forms have been on queue for a very long time, even with strong internet connection. Error response when I click on upload is Authentication problem, data server 401. Please help

[adeola_durodola21]

Forms have been on queue for a very long time, even with strong internet connection. Error response when I click on upload is Authentication problem, data server 401. Please help.

[Kal_Lam]

@adeola_durodola21, could you share a screenshot of the issue? Maybe that should help us troubleshoot your issue.

[adeola_durodola21]

However, i can submit with my mobile device without it been on queue.

[Kal_Lam]

@adeola_durodola21, it seems this project was shared with a user with limited access (row-level permissions). In this case, you will need to ensure with the admin owner the username with whom the project has been shared, and if it is a project shared with your user account, you could log in and then make submissions from the web forms.

This post discussed previously should also benefit the issue you are having:

Multiple Errors after Upgrading to Tier 2

@renzinity, so basically, what I did was I checked the Require authentication to see forms and submit data for the user account you shared through the private message , which was not checked. I then made a dummy entry and then tried to edit the same. So I was successful. Maybe you will also need to check it for other enumerator accounts too.